This contract describes the general terms and conditions applicable to the use of the content, products and services offered through the GUERSSEN RECORDS site, which is owned by GUERSSEN MUSICAL ADVENTURES, S.L.
1.-RELEVANT INFORMATION
It is a necessary requirement to purchase the products offered on this site that you read and accept the following Terms and Conditions detailed below.
1.1- The use of our services, as well as the purchase of our products, will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered by our website could be created, charged, sent or presented by a third party website and in such case would be subject to their own Terms and Conditions.
1.2.- In some cases, to purchase a product, registration by the user will be necessary, with the entry of reliable personal data and definition of a password. The user can choose and change the password for their account management access at any time, in case they have registered and it is necessary for the purchase of any of our products, GUERSSEN RECORDS does not assume responsibility in the event that the user gives said key to third parties.
1.3.- All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of product stock and availability, validation of the payment method, validation of the invoice (if applicable) and compliance with the conditions required by the selected payment method. In some cases, email verification may be required.
1.4.- The prices of the products offered on GUERSSEN RECORDS are valid only for purchases made on this website.
2.- LICENSE
GUERSSEN RECORDS through its website grants a license for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.
3.- PROPERTY
3.1.-You cannot declare intellectual or exclusive property to any of our products, modified or unmodified. All products are property of the content providers.
3.2.- Unless otherwise specified, our products are provided without any type of warranty, express or implied. In no event will this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.
4.- RETURNS AND REFUNDS POLICY
4.1 The buyer must inspect the merchandise upon delivery to check if it arrives in perfect condition. The buyer is obliged to communicate to Guerssen, in writing, any complaint about the merchandise supplied by us, within 3 (three) days after receipt of the merchandise. This also applies to items not ordered but delivered in error. If the merchandise is damaged, whether or not it is visible in the external packaging, the buyer must submit to Guerssen, in writing, any complaint about the goods to be delivered, within three (3) days after receipt of the commodity.
GUERSSEN is not responsible for damages caused by improper use of the merchandise by the buyer.
It is important to indicate the invoice number in complaints submitted.
In the absence of such timely submission of complaints, any claim against us will be void.
4.2 All returns must be approved by Guerssen in writing. The buyer must not return any product without this approval.
4.3 Returned goods must be received by us no later than 15 days after our authorization for their return, and must be received in the exact same condition as they were sent. Unless otherwise agreed, the costs of returning the goods are at the buyer’s expense and risk.
4.4 Refunds will be effective within eight (8) days after the return has been delivered and on the same payment platform that was made.
The written communication must be sent to:
bo@guerssen.com
Returns must be sent to:
GUERSSEN
Avda. Alcalde Porqueres, 105, baixos
25005 LLEIDA
5.- ANTI-FRAUD CHECK
The customer’s purchase may be postponed for anti-fraud verification. It may also be suspended for longer for a more rigorous investigation to prevent fraudulent transactions.
6.- RIGHT TO MODIFY THE TERMS AND CONDITIONS OF USE
We reserve the right to modify these terms at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms and Conditions in a material way, we will communicate by email through our mailing list. Your continued use of the website or our service after such change constitutes your acceptance of the new Terms and Conditions. If you do not accept any of these terms or any future version of the Terms and Conditions, do not use or access (or continue to access) the website or the service
7.- LEGISLATION AND DISPUTE RESOLUTION
These Terms and Conditions, the rights and remedies provided herein, and any and all claims and disputes related thereto and/or the services, shall be governed, construed and enforced in all respects solely and exclusively in accordance with internal laws from Spain. All claims and disputes will be brought to, and you agree to be decided by, a court of competent jurisdiction located in Lleida.
8.- PRIVACY
8.1.- GUERSSEN RECORDS guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring validation of the orders will not be delivered to third parties, unless it must be revealed in compliance with a court order or legal requirements.
8.2.- Subscription to advertising email newsletters is voluntary and could be selected when creating your account.